Shipping & Return Policy

We offer two shipping options for your convenience:

Not Crated: Dunnage will be provided, strapped to the slab to facilitate transportation. Choose this option if you plan to arrange your own shipping or pick up the slab from our shop.

Crated: Please note that our crates are not waterproof and require proper tarping by the freight company during transit.

At checkout, you can select to receive a shipping quote and/or brokerage service quote. Estimated shipping times will be included in the quote. Large items will be shipped LTL (Less Than Truckload) through our freight broker, while smaller items are typically shipped via UPS.

Unsatisfied with your purchase? Here’s our return policy:

• We accept returns on slabs that have not been altered or cut.
• To initiate a return, contact us within 30 days of delivery.
• The slab must be returned in the same condition as when it left our shop to qualify for a refund.
• Please note that we are not liable for any damages that occur during shipping, whether arranged by us or not.
• Customers are responsible for the cost of return shipping.
• We strive to ensure your satisfaction with every purchase. If you have any questions or concerns about our Shipping & Return Policy, please contact us before placing your order.